TTF Visit

The following is for TPG, iiNet or Internode customers with a pending trouble ticket in Perth, Western Australia.

The Broadband Doctor are contractors for TPG, iiNet and Internode in Perth, Western Australia.

If you have been directed to this page by SMS, your service provider has assigned your trouble ticket to us and we would like to send a technician to your premises to investigate your issue.

Someone over the age of 18 years is required to be home for the appointment.

Please complete the following and select a suitable available timeslot for the technician visit.

If you don’t wish to complete this form, please call us on (08) 6118 0550 during business hours. If your call is unanswered, please leave a voicemail message as our office is not always attended.

You can also simply reply to the SMS you received and a human will read it and respond accordingly.

Please note, there is no charge to you, from us, for this service.

TTF Visit Booking Request

Please select your preferred days and timeslots for a technician visit. You can select more than one. Timeslots cannot be altered or shortened.
Please advise who to contact on site for access to your premises
Please check all boxes above. If you are not able to confirm the above, please contact us to discuss possible alternative arrangements.